Our Policies

In this section you can find all the information concerning our policies and our ethical rules. By using the QReca! platform you admit to comprise with all the Terms Of Services as stated in this section.

We are thankfull for using our platform and thus, we are committed to make the best of the available technologies to protect your privacy. We respect your personal data, and thus, we will not share them with third parties.

You may find reading legal documents extremly borring, but this stuff really matters. We try to use simple language and provide you with clear details concerning our policies. Evantually, this section describes your rights and your obligations while using the services of the QReca! platform.

Key Terms

  1. QReca! Platform
  2. The QReca! platform is the collection of tools that enables the creation of a QReca! Web App.

  3. QReca! Account
  4. The account you create in order to have access to the QReca! platform.

  5. (QReca!) Web App
  6. A (QReca!) Web App is any web application developed by a user using the QReca! platform.

  7. (QReca!) Item
  8. Every independent piece of information and/or functionality that is part of a Web App.

  9. Personal Information
  10. Every collection of data that permits the identification of a person (e.g. First Name, Last Name, email, phone number, etc.)

  11. Anonymous Information
  12. Every collection of data that contains an amount of information but it does not permit the direct identification of a person.

  13. IP address
  14. Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address. Since these numbers are usually assigned in country-based blocks, an IP address can often be used to identify the country from which a computer is connecting to the Internet.

  15. Cookie
  16. A cookie is a small file containing a strong of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

Privacy Policy

Last modified: September 19th, 2013

QReca! Ltd as qreca.com (Company TaxID EL800509617) whose registered office is at Science and Technology Park of Epirus, Incubator 7c - 45110, Ioannina, Greece, hereafter defined as 'We', are committed to protecting and respecting your privacy. This policy (along with every document of this section) defines the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following thorougly to understand:

  1. what type information we collect from you
  2. why we collect this information
  3. the choise we offer, including how to access and update this information

Information We Collect

We collect information to provide better services to all of our users, for example to figure out which language you speak, so as to adjust our interaction to your needs, when it is possible.

Information may be collected in many ways:

  1. Information you give us
  2. This type of interaction includes every data you insert to your QReca! account, both your personal details (e.g. email, First Name, Last Name, Mobile Number, etc.) and every information you associate with the QReca! Web Apps you develop. Please note, that if you wish to take the most out of the Service/Product we are providing we might ask you to make public part of your personal information (e.g. First Name, Last Name, Photo, etc.). In any case you will be informed about the information it will go public and it will your choise wether to permit it or not. However, it is obvious that any information you associate with any of the QReca! Web Apps you have developed is automaticaly public to your Web App users and we are not related in any way to that information apart from delivering it. You are the exclussive owner of that information and we deliver it under your instruction according to your Web App configuration in the QReca! platform.

    This type of information may be updated by accessing the QReca! Account.

  3. Anonymous Information that may be collected by using a Web App
  4. This type of information is collected automaticaly when someone accesses a Web App. We collect various anonymous information (e.g. the location of the user, the technical profile - operation system, language, the type of the device, carrier etc.). The purpose of collecting this information is not to identify the user, rather provide statistical reports and improve the efficiency of the delivered Web App. Moreover, it might be of significant importance to have access to such an information, so as to deliver the appropriate conten, according to the developer of the Web App. This information may also be parsed to extract reports that could lead to the improvement of the QReca! platform in any way.

    Users have no access to that type of information and cannot update it, as they are not actually responsible for providing the information.

  5. Personal Information that may be collected by using a Web App
  6. This type of information reffers to every interaction (e.g. storage) you may have as a registered QReca! user. It may be collected automatically, but it may be also triggered by you, for example when you opt for storing a third party Item to your QReca! Account. In any case the purpose might be to permit us provide more personalized Services/Products or it may be part of the Service/Product you asked to aquire.

    Depending on the type of information, users may update it by accessing their QReca! Account.

  7. Personal Information that may be collected by using the QReca! platform
  8. Every task that is performed by a registered user in the QReca! platform is recorded for security and maintenance purposes in a log file. Access to that file is restricted to third parties, unless we are under a duty to disclose or share this information in order to comply with any legal obligation. In any case hwever, we try to limit the access to that type of information to the minimum level, without breaking the law.

    This log file contains the following information:

    1. The type of the task that is performed (e.g. personal data update).
    2. The IP address from which the task is performed.
    3. The date on which the task is performed.
    4. The information that may be associated with the fullfilement of the task (e.g. in case of an update the new information).
    5. The QReca! Account that performs the task (i.e. the user that has performed the task).

    Users have no access to that type of information and cannot update it, as they are not actually responsible for providing the information and for security reasons also.

  9. Cookies
  10. We use various technologies to collect and store information when you use a QReca! Service/Product, and this may include sending one or more cookies or anonymous identifiers to your device. We may also use cookies when you interact with services we offer to our partners.

    Users may prevent cookies by seeting properly their browsres, however this may affect the efficiency of the Services/Products provided. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you login to your QReca! Account.

  11. Local Storage
  12. We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.

  13. Location information
  14. When you use a QReca! Service/Product, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.

    The main purpose of collecting this information is to enable customization of the Service/Product and/or delivering the appropriate content.

  15. Demographic information
  16. When you use a QReca! Service/Product, we may use thrird-party technologies to collect and process demographic information about you, like your age, gender, etc. In any case this information is anonymous, and is not associated actually with you.

    The main purpose of collecting this information is to enable customization of the Service/Product and/or delivering the appropriate content and/or provide anonymous statistical reports to our clients so as to improve the content and enhance the user expirience.

Deletion policy

You may opt for permanent delition of all of your personal infromation collected by us. This may be achieved by loging in to the QReca! platform. Note that this is a permanent action and may not be undone. Thus, data may be lost. You agree that you are exclusively responsible for triggering this action.

As soon as you opt for deleting any information we instantly hide it from public view and we store it privetely for up to ten (10) years for security reasons. During that period you have no access to that information, nor any third party unless we are under a duty to disclose or share this information in order to comply with any legal obligation. After the period of up to ten (10) years the information is completely removed from our storage infrastructure.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services (if applicable). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes of this policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be submitted using the contact form in our official webpage at www.qreca.com.

Terms of Use

Last modified: June 05, 2013

Welcome

Welcome to the QReca! world. We are thankfull and proud that you have trusted our Services/Products for your needs. The Services/Products are provided by QReca! EPE (Company TaxID EL0000000000), hereafter QReca!, located at the Science and Technology Park of Epirus, Incubator 7c, 45510, Ioannina, Greece, European Union.

This policy (along with every document of this section) defines the basis on which you agree to use our Services/Products. Please read the following thorougly to understand your rights and obligations. By signing in and/or login in to the QReca! platform you admit that agree to all the Terms of Use and in general with all the documents presented in this webpage.

Our Services/Products are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services/Products, and those additional terms become part of your agreement with us if you use those Services/Products.

Using Our Services/Products

You must follow any policies made available to you within the Services.

Don't misuse our Services/Products. For example, don't interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services/Products only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services/Products to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our Services/Products does not give you ownership of any intellectual property rights in our Services/Products or the content you access. You may not use content from our Services/Products unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services/Products. Don't remove, obscure, or alter any legal notices displayed in or along with our Services/Products.

Our Services/Products may display some content that is not QReca!'s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please don't assume that we do.

In connection with your use of the Services/Products, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Your QReca! Account

You may need a QReca! Account in order to use some of our Services/Products. You may create your own QReca! Account, or your QReca! Account may be assigned to you by an administrator, such as your employer or educational institution or any other entity. If you are using a QReca! Account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account. In any case, you agree to confront with these terms of Use. He/She who has assign you a QReca! account is responsible for informing you about this terms. In any case it is assumed that once you use your QReca! account you have read and agreed with these terems.

If you learn of any unauthorized use of your password or account, send us a direct message by using the contact form in our official web page at www.qreca.com.

We provide the option for permanently deleteing your QReca! Account and remove all the associated information. This may be achieved by loging into the QReca! platform and using the appropriate selection. Please note that this is a permanent and irreversible process and you are exclussively responsible for triggering it. Please, consult also our Privacy Policy for that issue.

In any case, by using a QReca! account you agree not to:

  1. impersonate any person or entity, including, but not limited to, a QReca! employee, contractor, volunteer, official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity
  2. attempt to probe, scan or test the vulnerability of any our Services/Products or any associated system or network, breach security or authentication measures without proper authorization, interfere with or disrupt our Services/Products or servers or networks connected to our Services/Products, or disobey any requirements, procedures, policies or regulations of networks connected to our Services/Products
  3. attempt to modify, reverse engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human perceivable form any of the software provided by QReca! or used by QReca! in providing any Service/Product
  4. access content or data not intended for you, or log onto a server or account that you are not authorized to access
QReca! retains the right to suspend and/or permanently delete your QReca! account in case of violating the above terms. Please review our Privacy Policy for the deleted content.

Privacy and Copyright Protection

QReca!'s privacy policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services/Products, you agree that QReca! can use such data in accordance with our privacy policies.

We provide information to help copyright holders manage their intellectual property online. If you think somebody is violating your copyrights and want to notify us, please use the contact form in our official webpage at www.qreca.com.

Your Content in our Services/Products

Some of our Services allow you to submit content. You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.

When you upload or otherwise submit content to our Services/Products, you give QReca! (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services/Products), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services/Products, and to develop new ones. This license continues even if you stop using our Services/Products (for example, for a business listing you have added to QReca! Items). Some Services may offer you ways to access and remove content that has been provided to that Service/Product. Also, in some of our Services/Product, there are terms or settings that narrow the scope of our use of the content submitted in those Services/Products. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.

You can find more information about how QReca! uses and stores content in the privacy policy or additional terms for particular Services/Products. If you submit feedback or suggestions about our Services/Products, we may use your feedback or suggestions without obligation to you.

You are responsible for the content you upload to any of our Services/Products. By uploading content you agree that this content is not unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another ones privacy, inflammatory, hateful, or racially, ethnically or otherwise objectionable, does not infringes any patent, trademark, trade secret, copyright or other proprietary right of any party, does not interfere or attempt to interfere with service to any user, host or network, including, without limitation, by means of submitting a virus to any of our Services/Products, or overloading, "flooding," "spamming," "mail bombing," or "crashing" any of our Services/Products, the qreca.com Site, or any other host or network, does not intentionally or unintentionally violate any applicable local, state, national or international law, rule or regulation In case of any report of such a content, it is in our sole discretion to investigate and monitor that content and suspend and/or permanently remove it and/or the QReca! account that has uploaded it. In this case, content monitoring is performed under the terms described in this section. Please review also our Privacy Policy for the deleted content.

About Software in our Services/Products

When a Service/Product (e.g. the QReca! QR Scanner) requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services/Products may let you adjust your automatic update settings.

QReca! gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by QReca! as part of the Services/Products. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services/Products as provided by QReca!, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Open source software is important to us. Some software used in our Services/Products may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.

Modifing and Terminating our Services/Products

We are constantly changing and improving our Services/Products. We may add or remove functionalities or features, and we may suspend or stop a Service/Product altogether.

You can stop using our Services/Products at any time, although we'll be sorry to see you go. QReca! may also stop providing Services/Products to you, or add or create new limits to our Services/Products at any time.

We believe that you own your data and preserving your access to such data is important. If we discontinue a Service/Product, where reasonably possible, we will give you reasonable advance notice and a chance to get information out of that Service/Product.

Our Warranties and Disclaimers

We provide our Services/Products using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we don't promise about our Services/Products.

Other than as expressly set out in these terms or additional terms, neither QReca! nor its suppliers or distributors make any specific promises about the Services/Products. For example, we don't make any commitments about the content within the Services/Products, the specific functions of the Services, or their reliability, availability, or ability to meet your needs. We provide the Services/Products 'as is'.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.

Liability of our Services/Products

When permitted by law QReca!, and QReca!'s suppliers and distributors, will not be responsible for lost profits, revenues, or data, financial losses or indirect, special, consequential, exemplary, or punitive damages.

To the extent permitted by law, the total liability of QReca!, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the Services/Products (or, if we choose, to supplying you the Services again).

In all cases, QReca!, and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable.

We recognize that in some countries, you might have legal rights as a consumer. If you are using the Services/Products for a personal purpose, then nothing in these terms or any additional terms limits any consumer legal rights which may not be waived by contract.

Business uses of our Services/Products

If you are using our Services/Products on behalf of a business, that business accepts these terms. It will hold harmless and indemnify QReca! and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the Services/Products or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys' fees.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services/Products. You should look at the terms regularly. We'll post notice of modifications to these terms on this page. We'll post notice of modified additional terms in the applicable Service/Product. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service/Product or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service/Product, you should discontinue your use of that Service/Product.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between QReca! and you. They do not create any third party beneficiary rights.

If you do not comply with these terms, and we don't take action right away, this doesn't mean that we are giving up any rights that we may have (such as taking action in the future).

If it turns out that a particular term is not enforceable, this will not affect any other terms.

The courts in some countries will not apply the law of the Hellenic Republic to some types of disputes. If you reside in one of those countries, then where law of the Hellenic Republic is excluded from applying, your country's laws will apply to such disputes related to these terms. Otherwise, you agree that the laws of the Hellenic Republic, will apply to any disputes arising out of or relating to these terms or the Services/Products. Similarly, if the courts in your country will not permit you to consent to the jurisdiction and venue of the courts in Ioannina, Greece, then your local jurisdiction and venue will apply to such disputes related to these terms. Otherwise, all claims arising out of or relating to these terms or the services will be litigated exclusively in the courts of Ioannina, Greece, and you and QReca! consent to personal jurisdiction in those courts.

For information about how to contact QReca!, please visit our official webpage at www.qreca.com.

Pricing Policy

Last modified: June 05, 2013

The basis upon which we try to build our pricing policy is to provide services/proucts in the lowest level that does not affect the efficiency. In any case we are trying to make the most of the value-for-money relationship for our usres.

To view the current pricing of the our services/products, please reffer to our official webpage at www.qreca.com. On the other hand, please reffer to the Terms of Use section if you wish to be informed about your rights and obligations occured by obtaining a QReca! account (paid or free).

Currency of transactions

Euro is the basic currency for the transactions on our platform. This means that every price of our Services/Products is expressed in Euros and then it is converted to any other currency.

Taxation

Every tranasaction made in our platform is governed by the taxation law of the Hellenic Republic. This means that taxes (e.g. VAT) may be implied according to the European Uninon's and International treaties signed by the Hellenic Republic. In any case the customer will be informed for the total ammount he/she will pay before any transaction is finaly commited.

Principles

Last modified: June 05, 2013

QReca! is a company that aims to provide products and services using state-of-the-art technologies. As such, it acts in a responsible manner and tries to balance any novlty with the appropriate level of privacy and security protection. Every action taken by us is based on the following principles:

  1. Serving our users' needs is our ultimate goal.
  2. We try to utilize state-of-the-art technologies to meet our usres' needs. A positive user experience is the basis on which we try to build our products/services. We are always trying to do our best to achieve this goal, with respect to the current legal status.

  3. Limit information collecting to the appropriate level demanded so as to provide efficient products/services.
  4. We consider privacy as one of the basic human rights. To that end, we try to collect and parse only the appropriate information needed so as to improve the user experience and provide efficient products/services to all our users. Moreover, any private information collected is stored only for the time period needed according to the duration of the purpose for which it is collected. Any discarded information is stored to our servers according to our privacy policy and terms of use.

    In any case, we try to provide our users with the means to have access to the information we collect in the most plausible level and updated and/or delete it.

  5. Take into consideration users' feedback
  6. Since QReca! services/products are user oriented, we value any feedback we receive and we take it into consideration so as to improve our services/products.

  7. Take a bona fide actions.
  8. Every action taken during the development and/or support phase of a product/service is taken in good faith. This means that we are doing our best to prevent any deception. Moreover, in case of an unpredicted event of defrauding, we also doing our best to resolve any issues risen.

 

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